This module contains information and learning activities in carrying out up-selling. It
includes the knowledge, skills and attitude in suggesting slow moving but highly profitable items
to increase guest check, offering second servings of ordered items, mentioning food portion or
size for possible adjustments with the orders, and recommending new items to regular
customers to encourage them to try other items in the menu.
Objective
Curriculum Information
Education Type
K to 12
Grade Level
Grade 11
Learning Area
Content/Topic
PROMOTE FOOD AND BEVERAGE PRODUCTS (PP)
PROVIDE FOOD AND BEVERAGE SERVICES TO GUESTS (SG)
Intended Users
Learners
Competencies
Lo 1. know the product
Lo 2. undertake suggestive
selling
Lo 3. carry out upselling
strategies
