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Competencies
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Lo 1.follow routine spoken
messages
Lo 2. perform workplace duties
following written notices
Lo 1. develop effective workplace
relationship
Lo 2. contribute to work group
activities
Lo 1. define the purpose of work
Lo 2.apply work values/ethics
Lo 3. deal with ethical problems
Lo 4. maintain integrity of conduct
in the workplace
Lo 1. sort and remove unnecessary
items
Lo 2. arrange items
Lo 3. maintain work area, tools, and
equipment
Lo 4. follow standardized work
process and procedures
Lo 5. perform work spontaneously
Lo 1. practice personal hygiene and
grooming
Lo 2. comply with food handling
safety practices
Lo 1. practice food safety
sanitation
Lo 2. store food
Lo 3. practice cleaning procedure
Lo 4. report pest infestation
Lo 1. handle catering equipment
Lo 2. prevent common accident in
the workplace
Lo 1. segregate waste
Lo 2. package waste
Lo 1. recognize cultural and
religious diversity among crew
Lo 2. demonstrate sensitivity to
specific cultures and practices
Lo 1. set up table
Lo 2.serve food
Lo 3. clear table
Lo 4. wash used tableware and
dispose of waste
Lo 5. prepare pantry area for
service
Lo 1. perform cabin services
Lo 2. clean assigned areas
Lo 3. handle and dispose garbage
Lo 4. launder soiled linen/special
laundry items
Lo5. store cleaning materials and
equipment
Lo 1. provide assistance in receiving
provision and supplies
Lo 2. provide assistance in storing
provision and supplies
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